With eight clinic locations and over 40 physicians, this orthopedic group faced 10-day turnaround times for medical record and a constant delay in issue resolution. A single employee fielded related challenges, and the system in place proved unsustainable and ineffective.

Upon partnership, we were able to make dramatic changes to several processes:
  • Significant reduction of turnaround times
  • Eliminated remaining manual data processes
  • Implemented customized dashboard with real-time status updates

Read the case study to see how they handled the challenges. 

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